Thank you for shopping at Desperate LA. We want you to love your purchase, and if you're not completely satisfied, we're here to help.
If you're not entirely satisfied with your purchase, we're here to help. You have 30 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain amount of days, depending on your card issuer's policies.
If you wish to exchange an item for a different size or color, please contact us to check the availability. We'll do our best to assist you with the exchange process.
You will be responsible for paying the shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Damaged or Defective Items
If you receive a damaged or defective item, please contact us immediately. We will work with you to resolve the issue promptly.
If you have any questions on how to return your item to us, contact us at:
- Business Name: Desperate LA
- Phone: +1 323-662-1150 / +1 719-230-3088
- Email: firstname.lastname@example.org
- Business Address: 1951 Hillhurst Avenue, Los Angeles CA 90027, United States